I thought there was/is a law that any web site selling products in the UK
had to have a contact telephone number.

Can anyone confirm this.

On Thu, 27 May 2010 19:48:04 +0100, Mark Opolo put finger to keyboard and
typed:

I thought there was/is a law that any web site selling products in the UK
had to have a contact telephone number.

Can anyone confirm this.

The Electronic Commerce (EC Directive) Regulations 2002 require the website
to display the geographic address (not a PO Box or mailbox address) from
which the service is provided, and an email address with which to contact
the operator. If the website is operated by a limited company then the
Companies Act 1985 also requires the site to display the registered address
(which may or may not be the same as the service address required by the
E-Commerce Regulations).

There is no requirement to provide any other form of contact. So an
eCommerce website can operate entirely legitimately with no telephone
number displayed.

Mark
--
Blog: http://mark.goodge.co.uk
Stuff: http://www.good-stuff.co.uk

"Mark Goodge" wrote in message
house.net...
On Thu, 27 May 2010 19:48:04 +0100, Mark Opolo put finger to keyboard and
typed:

I thought there was/is a law that any web site selling products in the UK
had to have a contact telephone number.

Can anyone confirm this.

The Electronic Commerce (EC Directive) Regulations 2002 require the
website
to display the geographic address (not a PO Box or mailbox address) from
which the service is provided, and an email address with which to contact
the operator. If the website is operated by a limited company then the
Companies Act 1985 also requires the site to display the registered
address
(which may or may not be the same as the service address required by the
E-Commerce Regulations).

There is no requirement to provide any other form of contact. So an
eCommerce website can operate entirely legitimately with no telephone
number displayed.

Mark
--
Blog: http://mark.goodge.co.uk
Stuff: http://www.good-stuff.co.uk

ok thanks

There is no such requirement.

I don't think that's the case Mark. I haven't heard anything along those lines yet.

There is no law yet like that, but it would be an advantage for the business to have a real telephone posted on their site to make them more credible.
I would personally scrutinize a website or online business before making any transactions which involve material amount.

To know about it you have to get a permit from cyber crime branch of police. \