On Sat, 23 Jan 2010 11:14:27 +0000, MM wrote:

I've just been on the phone to the HMRC since I received this morning
two revised tax notices for 6th April 2009 to 5th April 2010. These
new codes meant that I would have to pay 20% of tax on my private
pensions, but, as I pointed out to the HMRC, I do not receive income
in total that is more than my personal allowance (by far). My details
haven't changed in three years, either, yet the HMRC computer still
issued these revised tax codes to give it, wrongly, the benefit of 20%
tax.

The assistant checked my details through the computer and changed the
tax codes again,so that I no longer pay tax on these pensions, as has
been the case since 2006. When I asked the assistant how these errors
had occurred, she simply said, umming and ahhing, well, the computer
is supposed to calculate the codes automatically, but somehow it
failed this time.

Really ****es me off that they can get such a fundamental thing wrong.
Still, I suppose it's good that they work on Saturdays.

http://news.bbc.co.uk/1/hi/business/8478271.stm
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On Mon, 25 Jan 2010 14:33:52 +0000, Mark
wrote:

On Sat, 23 Jan 2010 11:14:27 +0000, MM wrote:

I've just been on the phone to the HMRC since I received this morning
two revised tax notices for 6th April 2009 to 5th April 2010. These
new codes meant that I would have to pay 20% of tax on my private
pensions, but, as I pointed out to the HMRC, I do not receive income
in total that is more than my personal allowance (by far). My details
haven't changed in three years, either, yet the HMRC computer still
issued these revised tax codes to give it, wrongly, the benefit of 20%
tax.

The assistant checked my details through the computer and changed the
tax codes again,so that I no longer pay tax on these pensions, as has
been the case since 2006. When I asked the assistant how these errors
had occurred, she simply said, umming and ahhing, well, the computer
is supposed to calculate the codes automatically, but somehow it
failed this time.

Really ****es me off that they can get such a fundamental thing wrong.
Still, I suppose it's good that they work on Saturdays.

http://news.bbc.co.uk/1/hi/business/8478271.stm

The problem the BBC and myself are talking about supposedly only
applies to 2010-2011. I don't know whether this is because the new
system is only working on 2010-2011 or simply because most coding
notices since the new system has been introduced are for 2010-2011 but
if some were produced for 2009-2010 they would likely have the same
flaws. Whatever the reason, the saga shows how incompetent HMRC are.