"john decker" wrote in message
...
I heard on the radio early thursday morning that Barclays Bank have cut
their interest rates on their ISA's from about 4.0% to 0.1% without telling
anyone.
Luckily its painless to get some forms from the Building Society next door
and they do all the work transferring the account and are paying thirty
times as
much interest.
When I went into Barclays and complained about changing the interest rates
without telling anyone. He said with a smirk on his face; " It's a variable
rate, sir ". Do they teach them to reply with answers like that ?
You should have pointed the patronising git at the banking code, which Barclays
are signed up to:
http://www.bankingcode.org.uk/pdfdoc..._CODE_2008.PDF
See section 4.8. Clearly they did drop their interest rate significantly wrt the
BOE rate, and so should have told you. Unless you have less than £250 in the
account. Send them a complaint:
http://ask.barclays.co.uk/help/day2d...g/banking_code
--
Andy